Welcome to Onsite Customer Portal. This is your first post. Edit or delete it, then start blogging!
Health and safety underpins everything Thiess does.
Thiess believes safe projects are successful projects. That’s why we place health and safety at the centre of our business. We continually challenge our leaders and people to identify new, innovative strategies for improving health and safety.
Our objective is simple – to keep everyone safe every day.
To underscore and strengthen this core commitment, contractors working for Thiess must now register in an online Workforce Management System.
How does the system work?
The Workforce Management process at Thiess is completed in two parts: business registration and worker registration.
First, you will register your business, answering questions about the work you do and providing documents like licences and insurances for verification.
Next, you will register your workers, selecting the role your employee performs, and uploading their qualifications. This information is verified, and workers are given an ID access card to work for Thiess.
The system allows Thiess and its contractors to manage a shared duty of care.
Pegasus connects a competent workforce. They manage the Workforce Management System on behalf of Thiess.
The complete Pegasus workforce management solution:
- provides immediate access to data on the workforce
- manages all training and inductions
- administers compliance and pre-qualification documents
- manages the qualifications and competency, including licences and medicals, of all workers on a project
- awards accreditation upon successful completion of inductions and assessments
- provides tools for audit, investigation and inspection of businesses and workers
- offers online and call centre support
- manages contractor performance over term of their contract
The Thiess workforce compliance process is completed in two parts: business registration and worker registration.
We suggest you read through the instructions and give yourself time to source the information needed to work for Thiess.
A nominated administrator from your business will complete this process for your company and each worker. You must also register any subcontractors you engage to work at Thiess on behalf of your company.
User guides with screenshots can be found on the Help and Resources page.
Simply click to expand each section below.
LET’S GET STARTED
STAGE 1: BUSINESS REGISTRATION
Step 1 > Register a user name and password
The Thiess Workforce Management System can be found by clicking REGISTER at the top of the page.
Start by entering a user name of your choosing, plus your email address and a password. You’ll be emailed confirmation.
Step 2 > Register business details and answer profile questions
Using your new details, login to the Thiess Workforce Management System.
Follow the process to register your business by answering profile questions and selecting the insurances and licences you can supply to support your registration.
Step 3 > Pay for registration
Business registration in the Thiess Workforce Management System is $100 + GST annually for the verification of your documents and information, and the maintenance of your account.
Step 4 > Upload documents for verification
You will be prompted to upload copies of the licences and insurances you selected earlier in the process for verification.
You’ll be emailed when your documents are verified or if any corrections are required to finalise company registration. Documents may include but are not limited to:
– Public and Product Liability Insurance
– Workers Compensation Insurance
– Professional Indemnity Insurance
– AS4801/ISO18001 Certificate
To complete your registration, you will next be invited to register your workers. Please click to expand Stage 2.
STAGE 2: WORKER REGISTRATION
Invitation to manage workers
On successful business registration, you will be invited to login to register and manage your workers. Before proceeding to the system, please complete step 1: induction booking request below.
Step 1 > Induction Booking Request
To ensure all workers are inducted onto site, complete an electronic Induction Booking Request form for each worker. Once approved, a signed PDF document will be returned which you will need to upload during the registration process.
Step 2 > Source Order 43 Medical Notification Letter
Email each worker’s NSW Coal Compliant Medical and Chest X-Ray (ILO) Reports to email@example.com. Once approved, an Order 43 Medical Notification letter will be returned which you will need to upload during the registration process.
If you have any questions about the medical approval process, please email firstname.lastname@example.org.
Step 3 > Login to manage workers
Please click the link and login to the system using the details in the invitation email sent by Pegasus.
Step 4 > Add workers
Once logged in, start by selecting Manage Roles and then Add New Employee. From here you can enter and save their personal contact details, address, phone and their unique email address. Please do not enter your own email address or a shared email address.
Step 5 > Pay for worker registration and access ID card
Pay for your worker’s registration and order their access ID cards to work for Thiess.
– Worker registration costs $85+ GST per person for the first year for the management of roles, verification of documents, and supply of card.
– Annual renewal costs $50 + GST per person
– Replacement cards are $30 + GST.
A tax invoice will be supplied on payment.
Step 6 > Add roles, upload documents and book training
You will next select your worker’s name to Add New Role and choose the role/s they’ll perform for Thiess. Your selections will determine the documents you’ll upload in the system to prove your worker can perform the chosen role/s:
– Induction Booking Request form
– Proof of Identification
– Order 43 Medical Notification letter
– Letter of Competency
– Licences / Certificates / Qualifications as required for each role
If a role selected requires the worker to be appointed, you will be prompted to download and complete a Thiess Electrical/Mechanical Appointment Form. Complete and upload the form – it will be signed by a Thiess Engineer when your registration is complete.
On site Area Inductions will be booked via the calendar in the portal, and cost $10 + GST:
- Mt Arthur South Admin Area Induction
- Mt Arthur South Production Area Induction
- Mt Arthur South Maintenance Area Induction
- for online courses, the worker will be automatically enrolled and receive a link and login details to complete the training.
- for classroom courses, the person who submitted the application will receive an email with a link to select a classroom session in the system. Details will be emailed on enrolment.
Workers will receive a booking confirmation email for their Thiess Mt Arthur South Area Induction. Seven days prior to that induction, Thiess will enrol the worker in online learning which must be completed prior to attending the on site area induction. The worker will receive an email from Thiess LAAMP training system email@example.com with instructions, username and password. Please see LAAMP User’s ‘How to’ Guide.
If your worker has not received the email from Thiess LAAMP system four days prior to their booked on site area induction, please contact firstname.lastname@example.org. All online training in LAAMP must be completed prior to on site area induction day.
If a worker has not been on site for over four consecutive months, they will be blocked from accessing site and required to re-sit the induction. Please contact Pegasus to have your worker booked in for a suitable date.
Pegasus validates documents and applies roles
Pegasus will validate the documents you’ve uploaded during registration. You’ll be emailed and given a chance to update the information if required. Upon document approval and induction completion, the roles will be applied to your worker’s profile and their access ID cards printed and sent.
You may also wish to invite your registered employees to the Worker Portal, where they can manage their own compliance. Simply select the Invite Employee option from their profile. Visit the Worker Portal page for more information.
It’s important that you keep worker’s details up to date, and you’ll be emailed about expiring documents and information to stay compliant.
Ongoing system access
Once you have completed both stages to register, the system can be accessed by creating a Pegasus Gateway account, and adding the Thiess tile. This allows you to access both parts of the Thiess Contractor Management System from one place with one login.
We suggest you save Pegasus Gateway to your bookmarks for easy access > login.poweredbyonsite.com
System documents & templates
- System user guide: Business pre-qualification – registration and renewal
- System user guide: Worker registration and induction bookings
- Letter of Competency template
- Order 43 Medical Notification Letter template
- Mt Arthur South Mechanical Appointment Form
- Mt Arthur South Electrical Appointment Form
Please click to view the Thiess Policies (opens to new page)
Safety management system (SMS) documents
Please click to view the Thiess SMS documents (opens to new page)
This Knowledge Base includes steps to check company compliance, search for and edit employees, run reports on competencies or work hours, and create users, among other helpful tips. This process can be completed in Onsite, the Pegasus software that powers the Thiess Workforce Management System.
The Business Rules specify the requirements of the documents you upload in the system. Ensuring your documents meet these requirements will save time and have your business and workers approved faster.
Complete and return this form if you have a new worker who is already registered to a different company in the system, and you need them added to your company. Workers can be removed from your company by an administrator directly in the system. Instructions on how to complete this process are available under the End Employment sub-heading of this page: https://kb.pegasus.net.au/display/OCCS/Person
Frequently asked questions
Please click to expand the FAQ below.
Where do I register in the system?
Registration must be completed in two stages, in order:
Stage 1 Business registration: select the REGISTER BUSINESS button at the top of the page
Stage 2 Worker registration: you will be invited to register your workers on successful business registration
Refer to the information on this website to help you navigate and use the system, including the user guides at the top of the page and the instructions on the Registration Process page.
How much does registration cost?
$100 + GST annually for the verification of your documents and information, and the maintenance of your account.
$85+ GST per person for the first year for the management of roles, verification of documents, and supply of card.
Annual renewal costs $50 + GST per person and replacement cards are $30 + GST.
What documents do I need to upload to register my business and workers?
The documents you upload may include:
- Public and Product Liability Insurance
- Workers Compensation Insurance
- Professional Indemnity Insurance
- AS4801/ISO18001 Certificate
- Induction Booking Request form
- Proof of Identification
- Order 43 Medical Notification letter
- Letter of Competency
- Licences / Certificates / Qualifications as required for each role
What benefit does the system have for contractors?
Registration ensures your business and workers are qualified to access Thiess sites. It allows you to keep business and worker details up to date in one place online, and to ensure your insurances, qualifications, medicals, and licences are always correct and current to work safely on site.
Do subcontractors need to be registered?
Yes, you must register any subcontractors you engage to work at Thiess on behalf of your company.
If you are a subcontractor, please speak to your primary contractor about registering you to work at Thiess.
If I’m already a registered BHP contractor, do I need to register with Thiess?
Yes, you do. The Thiess Mt Arthur South site is a separate statutory area of responsibility.
Who do I contact if I have questions about the system?
You can contact Pegasus, who manages the system on behalf of Thiess. Visit Contact Us for details.
What is LAAMP?
Learning And Assessment Management Portal (LAAMP) is a Digital Training Platform that Thiess uses across all sites. LAAMP is available for mobile devices from the App Store (Apple devices) or Google Play (Android devices), and on desktops at the website laamp.com.au
All site inductions and procedures relating to a worker’s role will be completed on LAAMP.
Why do workers need their own unique email address?
As LAAMP sends notifications to the worker’s nominated email address – including system login information and training compliance information – the nominated email address must be exclusive to that specific worker, and no other person should have visibility into their data.
As online learning is completed in LAAMP and can be accessed from any location, this unique email also helps to ensure that the worker is the person accessing their LAAMP account to complete online induction and procedure training, rather than a company administrator on their behalf.
Can I fast track an application?
Yes, Pegasus offers an escalation procedure.
Pegasus understands that there are times when you’ll need your data application or access ID cards to be processed faster than our standard delivery time of two working days.