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About Workforce Management
Health and safety underpins everything Thiess does.
Thiess believes safe projects are successful projects. That’s why we place health and safety at the centre of our business. We continually challenge our leaders and people to identify new, innovative strategies for improving health and safety.
Our objective is simple – to keep everyone safe every day.
To underscore and strengthen this core commitment, contractors working for Thiess must now register in an online Workforce Management System.
How does the system work?
The Workforce Management process at Thiess is completed in two parts: business registration and worker registration.
First, you will register your business, answering questions about the work you do and providing documents like licences and insurances for verification.
Next, you will register your workers, selecting the role your employee performs, and uploading their qualifications. This information is verified, and workers are given an ID access card to work for Thiess.
The system allows Thiess and its contractors to manage a shared duty of care.
AVETTA
Avetta manage the Workforce Management System on behalf of Thiess.
Learn more about Avetta.

The Registration Process
The Thiess workforce compliance process is completed in two parts: business registration and worker registration.
We suggest you read through the instructions and give yourself time to source the information needed to work for Thiess.
A nominated administrator from your business will complete this process for your company and each worker. You must also register any subcontractors you engage to work at Thiess on behalf of your company.
User guides with screenshots can be found on the Help and Resources page.
Simply click to expand each section below.
LET’S GET STARTED
STAGE 1: BUSINESS REGISTRATION
Step 1 > Create your supplier profile
Click here to create your supplier profile, username and password and get started.
If your business is already registered in Avetta, go to Step 2
Step 2 > Connect to Thiess
In the ‘Find Connections’ search field, type Thiess.
Add the site and select Next in the upper right-hand corner.
Step 3 > Service Evaluation
Enter your ABN (if applicable) and complete a quick service evaluation to identify the services your organisation provides.
Select Next in the upper right-hand corner once complete.
Step 4 > Checkout
The cost to join the program is based on the level of compliance required for your business and the type of services your company offers.
Enter your payment details and confirm your payment.
Please note that adding additional clients in the Avetta system may increase your annual membership cost. Any increase will be generated and charged via future invoices.
Step 5 > Thiess Prequalification
Select the Network button in the left-hand menu and get started on the prequalification requirements for Thiess. These may include, but not be limited to:
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- Company information and locations
- Safety information
- Insurances
- Licences
Insurances and licenses will be verified by the Avetta team, who will reach out should any corrections be required.
You must complete all prequalification requirements for Thiess before your company will be considered compliant.
To reach full compliance to work for Thiess, you must next register your workers.
STAGE 2: WORKER REGISTRATION
Invitation to manage workers
On successful business registration, you will be invited to login to register and manage your workers. Before proceeding to the system, please complete step 1: induction booking request below.
Step 1 > Induction Booking Request
To ensure all workers are inducted onto site, complete an electronic Induction Booking Request form for each worker. Once approved, a signed PDF document will be returned which you will need to upload during the registration process.
Step 2 > Medical Requirements
Each worker will be required to upload their full Medical including Drug & Alcohol Results and Chest x-ray. Please note if the medical is Amber they will be required to upload a copy of the Personal Health Management Plan to the workers profile.
Step 3 > Login to manage workers
From the Connect system, select the Workers tile in the left-hand menu, then select Pegasus Workforce.
If you don’t immediately see the Thiess tile, click on the Add or Remove Portals and select the Thiess tile.
Step 4 > Add workers
Select Manage Roles and then Add New Employee to enter each worker’s details. Use each worker’s personal email address and mobile number, as they will receive important emails regarding expiring competencies and additional tools to access.
If your worker already exists, simply click on their profile.
Step 5 > Pay for worker registration and access ID card
Pay for your worker’s registration and order their access ID cards to work for Thiess.
– Worker registration costs $97.75+ GST per person for the first year for the management of roles, verification of documents, and supply of card.
– Annual renewal costs $57.50 + GST per person
– Replacement cards are $34.50 + GST.
A tax invoice will be supplied on payment.
Step 6 > Add roles, upload documents and book training
You will next select your worker’s name to Add New Role and choose the role/s they’ll perform for Thiess. Your selections will determine the documents you’ll upload in the system to prove your worker can perform the chosen role/s:
– Induction Booking Request form
– Proof of Identification
– Order 43 Medical Notification letter
– Letter of Competency
– Licences / Certificates / Qualifications as required for each role
If a role selected requires the worker to be appointed, you will be prompted to download and complete a Thiess Electrical/Mechanical Appointment Form. Complete and upload the form – it will be signed by a Thiess Engineer when your registration is complete.
On site Area Inductions will be booked via the calendar in the portal:
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- Mt Arthur South Admin Area Induction
- Mt Arthur South Production Area Induction
- Mt Arthur South Maintenance Area Induction
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- for online courses, the worker will be automatically enrolled and receive a link and login details to complete the training.
- for classroom courses, the person who submitted the application will receive an email with a link to select a classroom session in the system. Details will be emailed on enrolment.
Workers will receive a booking confirmation email for their Thiess Mt Arthur South Area Induction. Thiess will enrol the worker in online learning which must be completed eight days prior to attending the on site area induction. The worker will receive an email from Thiess LAAMP training system welcome@laamp.com.au with instructions, username and password. Please see LAAMP User’s ‘How to’ Guide.
If your worker has not received the email from Thiess LAAMP system fourteen days prior to their booked on site area induction, please contact mtarthursouthinductions@thiess.com.au. All online training in LAAMP must be completed prior to on site area induction day.
If a worker has not been on site for over twelve consecutive months, they will be blocked from accessing site and required to re-sit the induction. Please contact Avetta to have your worker booked in for a suitable date.
Documents validation and applies roles
We will validate the documents you’ve uploaded during registration. You’ll be emailed and given a chance to update the information if required. Upon document approval and induction completion, the roles will be applied to your worker’s profile and their access ID cards printed and sent.
You may also wish to invite your registered employees to the Worker Portal, where they can manage their own compliance. Simply select the Invite Employee option from their profile. Visit the Worker Portal page for more information.
It’s important that you keep worker’s details up to date, and you’ll be emailed about expiring documents and information to stay compliant.
Invitation to the Workforce Mobile App
Your worker will be automatically invited to join the Workforce Mobile Application (this may take up to 24 hours after verification). The invitation will be sent via email from Avetta to the email address recorded against the worker’s profile.
The Workforce Mobile Application will contain their digital access card which they can use to gain access to approved Thiess sites. Workers can also complete their online induction via the app.
For more information regarding the Workforce Mobile App, click here.
Process wheel

Help and Resources
System documents & templates
- System user guide: Company Pre-Qualification
- System user guide: Supplier Portal
- Letter of Competency template
- Mt Arthur South Mechanical Appointment Form
- Mt Arthur South Electrical Appointment Form
- Thiess Operations Subcontractor Medical Form
- Thiess Operations Medical Declaration Health Plan
Policy documents
Please click to view the Thiess Policies (opens to new page)
Safety management system (SMS) documents
Please click to view the Thiess SMS documents (opens to new page)
Helpful resources
Our Knowledge Base now provides comprehensive guidance on various aspects of our system. This includes instructions on accessing your account and registering, navigating our supplier portals, managing roles and worker subscriptions, setting up and using the Workforce by Avetta Mobile App and other support materials.
The Business Rules specify the requirements of the documents you upload in the system. Ensuring your documents meet these requirements will save time and have your business and workers approved faster.
Complete and return this form if you have a new worker who is already registered to a different company in the system, and you need them added to your company. Workers can be removed from your company by an administrator directly in the system. Instructions on how to complete this process are available under the End Employment sub-heading of this page: https://kb.pegasus.net.au/display/WFMS/Supplier+Portals
Frequently asked questions
Please click to expand the FAQ below.
Where do I register in the system?
Registration must be completed in two stages, in order:
Stage 1 Business registration: select the REGISTER BUSINESS button at the top of the page
Stage 2 Worker registration: from the Connect system, select the Workers tile in the left-hand menu, then select Pegasus Workforce. This will open the Gateway where you can select the Thiess tile
Refer to the information on this website to help you navigate and use the system, including the user guides at the top of the page and the instructions on the Registration Process page.
How much does registration cost?
Business registration
The cost to join the program is based on the level of compliance required for your business and the type of services your company offers.
Please note that adding additional clients in the Avetta system may increase your annual membership cost. Any increase will be generated and charged via future invoices
Worker registration
$97.75+ GST per person for the first year for the management of roles, verification of documents, and supply of card.
Annual renewal costs $57.50 + GST per person and replacement cards are $34.50 + GST.
What documents do I need to upload to register my business and workers?
The documents you upload may include:
Business:
- Public and Product Liability Insurance
- Workers Compensation Insurance
- Professional Indemnity Insurance
- AS4801/ISO18001 Certificate
Workers:
- Induction Booking Request form
- Proof of Identification
- Order 43 Medical Notification letter
- Letter of Competency
- Licences / Certificates / Qualifications as required for each role
What benefit does the system have for contractors?
Registration ensures your business and workers are qualified to access Thiess sites. It allows you to keep business and worker details up to date in one place online, and to ensure your insurances, qualifications, medicals, and licences are always correct and current to work safely on site.
Do subcontractors need to be registered?
Yes, you must register any subcontractors you engage to work at Thiess on behalf of your company.
If you are a subcontractor, please speak to your primary contractor about registering you to work at Thiess.
If I’m already a registered BHP contractor, do I need to register with Thiess?
Yes, you do. The Thiess Mt Arthur South site is a separate statutory area of responsibility.
Who do I contact if I have questions about the system?
You can contact Avetta, who manages the system on behalf of Thiess. Visit Contact Us for details.
What is LAAMP?
Learning And Assessment Management Portal (LAAMP) is a Digital Training Platform that Thiess uses across all sites. LAAMP is available for mobile devices from the App Store (Apple devices) or Google Play (Android devices), and on desktops at the website laamp.com.au
All site inductions and procedures relating to a worker’s role will be completed on LAAMP.
Why do workers need their own unique email address?
As LAAMP sends notifications to the worker’s nominated email address – including system login information and training compliance information – the nominated email address must be exclusive to that specific worker, and no other person should have visibility into their data.
As online learning is completed in LAAMP and can be accessed from any location, this unique email also helps to ensure that the worker is the person accessing their LAAMP account to complete online induction and procedure training, rather than a company administrator on their behalf.
Can I fast track an application?
Yes, we offers an escalation procedure.
We understands that there are times when you’ll need your data application or access ID cards to be processed faster than our standard delivery time of two working days.
How do I renew?
The annual subscription fee will be automatically deducted from your account at the time of renewal. If you are required to do an annual assessment, you will be notified to log back into Connect to resubmit.
How can I get a refund?
If you believe you need a refund, follow the instructions here.
Membership and billing
If you have questions about your invoice or membership, click here.
How do I add and manage users?
If you need to add additional users, click here for instruction.
How do I remove a client connection?
If you choose the wrong Thiess site or accidently add another client, click here for instructions on how to remove the connection.
How is our data protected?
Please refer to the privacy policy

